Our Project PROCESS

Phase 1 - Design & Pricing

1.Initial Consultation

You will meet with a Pineapple Audio Project Specialist to discuss everything from your vision and expectations to budget and timeline. For larger projects, this would include Schematic Design.

2. Design Development

Your vision, paired with our expertise, is taken from idea to paper at high speed. We work in all current industry-standard 2D and 3D CAD platforms. Pineapple Audio will coordinate with your Interior Designer, Architect, other professional consultants to achieve this milestone.

3. Specifications and Cost Approval

Your Project Specialist will present floor plans, equipment lists, audio coverage maps, and zone layouts. Together, you make changes, considering options such as speaker colors, finishes, subwoofer positions, control types, and sources. We will then make sure we are within budget and go through any value engineering processes needed. When you are entirely comfortable with the project, you will give your approval and move forward.

Phase 2 - Planning, Documentation & Procurement

4. Finalize Construction Documents 

We create incredibly detailed construct document, so that field coordination with your GC and other trades are seamlessly efficient. This includes but is not limited to mounting methods, positions, control locations, cable paths, electrical and data needs. These documents and specification sheets will all be compiled in a cloud-based project file that you and other professionals can access.

5. Procurement and Preparation

All equipment is ordered and prepared in our facility. We pre-build equipment racks, prep, program, and organize materials for your project to minimize the time needed on-site and maximize the integration’s success.

6. scheduling Labor, Equipment Delivery, and Other Trades

We schedule equipment installation in the appropriate construction phases with detailed plans and coordination with all relevant trades and timelines. This ensures smooth progress by eliminating mistakes, delays, and double booking of overlapping trades. 

Phase 3 - Installation, Training, Long Term Service

 7. supervising Construction

We provide supervision, eliminating communication breakdowns between you, workers in the field, and our offices. You are assigned a Personal Project manager, keeping you “in-the-know” at all times.

8. Clean-Up and Walk-Through

At completion, we provide a thorough inspection, testing, and walk-through with you and your personal Project Manager at the completion. We are not satisfied until you are.

9. final Programming, Training

While training you and your staff on operating the system, we often find ways to improve control programming based on your operational needs. This will typically be adjusted on the spot. After this, a full set of As-Built drawings will be submitted for your records, along with a 1-year installation warranty that provides peace of mind. 

10. Service Contract

You will be presented with various service package options. Typically a subscription but also could be an à la cart option. Both will include remote monitoring, remote software/firmware upgrades, end of life notifications, long term replacement planning, on-site cleaning, and maintenance schedules.